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The Dos and Don’ts of Car Insurance Claims

| May 29, 2014 | Uncategorized |

If you ever find yourself involved in a vehicular accident, then it is essential that you keep in touch with your insurance company. This article discusses some do’s and don’ts that you need to be mindful of when dealing when them to ensure that the transactions are seamless and quick.

What to DO:

  • Call the insurance agent as soon as possible. Upon getting home from a vehicular accident or before going to the doctor, give your agent a call to inform him or her of the accident.
  • Before talking to your agent or the insurance company, make sure to review and understand the coverage of your policy. The most important sections are ‘Coverage’ and ‘Exclusion’
  • Take detailed notes of your conversations with your agent. Furthermore, always ask for their name and contact details, as well as their job roles and the names of their managers.
  • Consider if you are also covered under another policy. Most people get the insurance policy that covers more than one claim. This may apply to you if you have a homeowner policy, an umbrella policy, and the policy that comes with your credit card.
  • Take pictures of the damages sustained in the accident – damage to physical property as well as injuries. You can also show pictures of the scene of the accident.
  • Be honest and open when it comes to discussing what happened. Some details may be embarrassing to disclose, but remember that it is better to let your agent know than hide or lie about details that could potentially result in a denial of coverage.
  • Understand the differences between depreciated or actual cash value, and replacement coverage. If your insurance policy is able to provide for replacement coverage, then do not settle for the cash value of the property.
  • Keep all receipts related to the time you spent in claiming for the recovery, and getting medical attention for your injuries.


  • Provide any verbal or written statements to your insurer unless you truly understand the coverage of your policy. Take note that it is not required that your conversations be recorded when talking to an insurance agent. If in doubt, consult your lawyer.
  • Always accept the first estimate you are given. Insurance companies always start by appraising properties low, and these are still subject for increase.
  • Sign or provide any written approvals on releases, waivers, and other legal documents without seeking advice from your lawyer. Sometimes, we are trapped in bad financial situations that might make the offer seem attractive, but may only worsen your situation if you find that the value is much less than what should be.
  • Accept any payment or check that is labeled as ‘final payment’ unless you are ready.
  • Ignore any time limits provided in the policy. Complying with requirements will only make sense if you do it within the deadline.

If you are in the middle of a personal injury case and would like to seek for the assistance of a reputable lawyer, then The Kyle Law Firm is here to address your concerns. Likewise, if you are considering pursuing a complaint against a negligent party who has caused you injuries,contact us today to discuss your claim.